NAA Updates Emotional Support Animal Toolkit

NAA News,

NAA has updated the NAA Emotional Support Animal Toolkit which now reflects industry best practices since the release of HUD’s 2020 Guidance, Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act, and addresses the impact of relevant state laws.

As an added benefit to the industry, NAA’s newest fair housing resource, the Accessible Design and Construction Toolkit will soon be available as well.

On August 4 at 1:30 pm EDT, the Toolkits’ authors will educate members about the value of these member resources so that they better understand their responsibilities and stay in legal compliance with fair housing laws.


  • NAA’s Emotional Support Animal Toolkit: 2022 Edition – An e-book that informs industry professionals on their fair housing obligations related to reasonable accommodations for animals in housing and helps housing providers navigate fraudulent requests for emotional support animals.
  • NAA’s Accessible Design and Construction Toolkit – An e-book that educates industry professionals on their responsibilities according to fair housing laws which require rental housing providers to keep their physical properties accessible to disabled persons.

As done previously, we will make the toolkit authors and NAA staff available for local affiliate education events.

Learn More