NAA Update from Susan Passmore, NAA Region IV Vice President (June 2021)

AANC News, NAA News,
NAA Update from Susan Passmore
NAA Region IV Vice President

The COVID-19 vaccine is now widely available and pandemic restrictions begin to be lifted, creating long awaited opportunities to reconnect with our industry friends. The summer of 2021 will certainly be a busy one as we continue using virtual interactions and we relaunch in-person events.

The NAA Board of Directors met in March in an open format to discuss strategy with regard to products and services, governance, regional representation, committee purpose, and diversity in volunteer leadership. The group’s formal business included reviewing the 2020 audit report and hearing from various task forces. This includes the NAAEI Task Force which continues to explore the future of NAA’s credentialing and professional development initiatives and workforce development efforts. NAA Advocate was also held on March 8th followed by a week of affiliate virtual meetings with their Congressional representatives.  Feedback has been provided from more than 130 legislative meetings.

Continuing to advocate during these unprecedented times, NAA maintains an informational page on the eviction moratorium’s impact on our industry. Eviction moratoriums interrupt the revenue needed to pay employee salaries, mortgages, property taxes, maintenance, and utilities. NAA has made available 45 market-specific reports outlining the financial impacts of the eviction moratorium. Visit here.

Discover Gen Z renter geographical preferences, homeownership and renting sentiments and preferred apartment amenities from a just-released NAA/Satisfacts/ApartmentRatings survey, “The Complexities of the Digital Generation.” Visit The Complexities of the Digital Generation: Insights From the NAA/SatisFacts/ApartmentRatings Survey on Gen Z | National Apartment Association ( to view the summary.

On June 16, NAA is hosting an afternoon of celebration and inspiration with keynote speaker, Bill Rancic; performance by Second City; and NAA Excellence Awards Ceremony, recognizing the best and brightest in the rental housing industry. Registration to “Apartmentalize+” is free and is a precursor to the much anticipated return of in-person events; Apartmentalize from Aug. 31 – Sept. 2 in Chicago! I look forward to seeing you there!

If I can ever be of assistance to you or your association, feel free to reach out.


Susan Passmore l Blue Ridge Companies
NAA Region IV Vice President