10 Things to Consider When Offering Hospitality Apt Suites

NAA News,
Hospitality Apt Suites
June 2019

1. Establish a reservation system

It’s likely that hospitality suites will be a popular amenity among residents, especially during holiday seasons or major events. Therefore, to fulfill everyone’s needs and avoid overbooking, you should use an online resident portal to streamline the process and minimize written mix-ups at the leasing office.

2. Create short-term leases

To protect your assets from non-residents, be sure to create short-term leases that outline the guidelines and costs for the guests’ stay. At our properties, residents are required to sign an agreement that states they are responsible for any damages accrued and they must pay an advance fee. In turn, the guest must abide by all the community rules and regulations throughout the duration of their stay.

3. Furnish the suite

Like hotel rooms, you should offer guests clean linens and towels, soap, shampoo and conditioner, a hairdryer, and free cable and Wi-Fi. You can also provide light kitchenware, pots and pans, and small appliances like a coffee maker and toaster.

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