Name: Jay Schoonover
Company: Drucker & Falk, LLC
Title: Multifamily Education Coordinator
Local NC Affiliate: TAA
Tell us about your career:
I have been in Multifamily Real Estate for a total of 38 years. I worked as a leasing agent back when I was in college at Florida State University. But several years after graduation I found my way back to the Apartment Management. I started in leasing but soon became a Property Manager, and Regional Property Manager with a small privately owned company. I spent most of life in sunny Central Florida and in 2001 joined Drucker + Falk in Orlando. In 2005 I moved to North Carolina with Drucker + Falk. I have just celebrated my 20th anniversary with DF. In 2007 I became the Internal Auditor and moved to my current position in 2018.
What advice do you have for someone just starting in your field:
You have to enjoy what you do! If you do enjoy it, it really isn't work!
Anything else you would like to share:
Policies govern our day to day business, but we wouldn't have any business if we didn't have residents. Make extreme customer service your day to day goal!
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